When renting from us, first-time renters please fill out our rental form. First-time renters may be required to pay a deposit which you will be refunded at the end of your rental. This form will help us and you get processed quickly so you can start renting faster.
You may be asked to pay a deposit on certain rentals which we will invoice you. This deposit will be refunded upon the return of the rental equipment. This is standard procedure on some special or higher-priced items.
We are always working on better ways to make renting easier.
START: If an item is available, you may purchase the rental and write the date you want it delivered. You will see the cost of the 3-day rental and at checkout, you will see the shipping cost to you plus the return label back to us.
DELIVERED: When your rental arrives, ensure everything is correct. Some items may require batteries that are not included in the rental. Some may include rechargeable batteries, and you may want to charge them up prior to using your rental items. Never store batteries in the unit itself until you are ready to use them; this will ensure you have a well-charged battery.
DAY AFTER RENTAL DATE: When you are ready to ship the rental back, tape the return label (that came in your rental box) on the same package and take it to your nearest UPS store, send us a note that it was shipped back so we can verify the rental is being returned. This will allow us to determine when the rental will be back in stock for the next rental customer. If the item shows "Out Of Stock", it means the item has been rented out.
DEPOSIT: If you were asked to make a deposit, The deposit will be refunded back to you upon the return of the rented item. It may be a day or two before you see the refund payment but we will notify you when the refund was sent.